Customer Insights & Marketing Analytics

Customer Insights & Marketing Analytics

Leverage Kaizen’s extensive industry expertise, capabilities, and advanced technical know-how to increase ROI, optimize marketing performance, learn-fast, and make data-driven decisions with confidence in your marketing, sales, and customer relations efforts.

Example Value Contributions from Customer Insights & Marketing Analytics Projects

5%

Revenue

2%

Incremental Annual Profit

10%

Customer Churn

Trusted Clients

Virgin Voyages NBC Sports Youtube Cox C.H. Robinson HealPros

Areas of Expertise

Stop random acts of marketing. Target the right customers with precise campaigns and ignite your ROI.

Kaizen’s robust suite of marketing tools – customer segmentation, journey mapping, lifetime value analysis, A/B testing, and more – brings a greater understanding of your ideal customer’s touchpoints, so you can deliver personalized marketing that resonates and convert more prospects into loyal brand advocates.

Key Benefits

  • Develop rapid campaign testing solutions to prove ROI, quickly optimize marketing performance, and keep more of your budget focused on tactics that work.
  • Tightly define groups of customers with accurate personas to serve personalized marketing messages and the products that drive action.
  • Develop a 360º view of marketing performance to improve key metrics like CPC and CAC, giving you a data-focused look at marketing spend, how customers are entering your sales funnel, who converts, why some are stuck, and how to stop the leaks.
  • Whether B2B, B2C, or D2C, predict buying habits and build lifetime value by uncovering hidden customer data.

Featured Content

  • Marketing & Customer Data Analytics Platform

    Marketing & Customer Data Analytics Platform

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  • Customer Lifetime Value

    Customer Lifetime Value

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  • Marketing Spend Optimization

    Marketing Spend Optimization

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Benefits

  • Improve sales performance and drive revenue growth
  • Uncover valuable insights about your customers
  • Develop targeted strategies for customer acquisition, engagement, and retention
  • Optimize your marketing performance
  • Enable data-driven decision-making
  • Develop personalized customer analytics and offer customized experiences
  • Build stronger relationships with your customers
  • Understand the current data environment and map out future needs
  • Enjoy continued growth with a comprehensive suite of marketing analytics services

Our Promise

RAPID VALUE

  • Rapid business benefits with Kaizen Agile approach
  • AWS & Microsoft vendor certifications
  • Rapid Cloud Migration Framework
  • Foster continuous improvement

SEAMLESS EXECUTION

  • Unmatched success in end-to-end execution
  • Realization of value against evolving project challenges
  • Experienced subject matter experts with both deep and broad skills

SUSTAINABILITY

  • Flexible engagement models
  • Automation and orchestration of work product in proprietary Kaizen Delivery Platform
  • Client team buy-in / adoption / training
  • Leverage industry best practices – including what NOT to do

Contact Us

No matter your industry, company size, or business need, we’ve had experience across the board, and we could have a solution for you! Contact us, and we’ll get back to you ASAP!